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Product OfferingSouth Africa

Domestic Services

SDX - Same Day Express

Major Centres:

A dedicated vehicle is dispatched to collect your shipment and to then place same on the next available flight. The shipment will be delivered within two hours after arrival at its destination. This service is dependent upon availability of flights and is only available between major centres. Should a same day service be required to an Outlying Delivery Area or a major area where there are limited or no flights available, a drive-away can be arranged at an additional cost. A quotation must be requested in such cases. Kindly contact your nearest Fedex Express office for further details.

Intra City:

This service is only available within the metropolitan limits of a major centre. A dedicated vehicle is dispatched to uplift and deliver your shipment within two hours after collection. Should a same day service be required within the metropolitan area of an Outlying Delivery Area, this can be arranged at an additional cost. A quotation must be requested in such cases. Kindly contact your nearest Fedex Express office for further details.

Major Centres:

Bloemfontein   BFN   Nelspruit   NLP
Cape Town CPT Pietermaritzburg PZB
Durban DUR Polokwane PTG
East London ELS Port Elizabeth PLZ
George* GRJ Pretoria PRY
Johannesburg JNB Richards Bay RCB
Kimberley* KIM Welkom WEL

*Shipments to and from these areas may experience delays due to airline constraints.

FDX E - Early Delivery

This early delivery service is available to major centres within South Africa and delivery will be effected between 08h00 - 09h00 the following business day after the day of collection.

Major Centres:

Bloemfontein   BFN   Nelspruit   NLP
Cape Town CPT Pietermaritzburg PZB
Durban DUR Polokwane PTG
East London ELS Port Elizabeth PLZ
George* GRJ Pretoria PRY
Johannesburg JNB Richards Bay RCB
Kimberley* KIM Welkom WEL

*Shipments to and from these areas may experience delays due to airline constraints

FDX 1 - Overnight Delivery

This service is available throughout South Africa and delivery to major centres will be effected by 10h30 the following business day after the day of collection. A delay of up to 24 hours may be experienced on shipments to or from an Outlying Delivery Area.

Major Centres:

Bloemfontein   BFN   Nelspruit   NLP
Cape Town CPT Pietermaritzburg PZB
Durban DUR Polokwane PTG
East London ELS Port Elizabeth PLZ
George* GRJ Pretoria PRY
Johannesburg JNB Richards Bay RCB
Kimberley* KIM Welkom WEL

*Shipment to and from these areas may experience delays due to airline constraints

FDX 2 - 24 - 48 hour delivery

This service is available throughout South Africa and delivery will generally be effected between 24 - 48 hours after the day of collection, depending on origin and/or destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlying Delivery Area.

FDX 3 - 24 - 72 hour delivery

This service is available throughout South Africa and delivery will be effected between 24 - 72 hours after the day of collection, depending on origin and/or destination. A further delay of up to 24 hours may be experienced on shipments to or from an Outlying Delivery Area.

Additional Services

After Hours

An After Hours Surcharge will be levied for deliveries and/or collections effected after business hours as defined hereunder:

Monday to Friday   08h00 to 17h30
Saturday 08h00 to 12h00

Chain Store Deliveries

Chain Store deliveries/collections will attract a surcharge over and above the applicable service tariff. Due to the complex nature of these deliveries, a delay in service delivery may be experienced.

Embassies and Consulates

Embassy and Consulate collections or deliveries will attract a surcharge over and above the applicable service tariff.

Game Reserves / Parks, Mines, Power Stations, Farms

Deliveries / Collections from Game Reserves and/or Parks, Mines, Power Stations and Farms will attract a surcharge over and above the applicable service tariff.

Saturdays

Saturday collections and/or deliveries will attract a surcharge per AWB over and above the applicable service tariff. Collections and Deliveries are only available between major centres.

Major Centres:

Bloemfontein   BFN   Nelspruit   NLP
Cape Town CPT Pietermaritzburg PZB
Durban DUR Polokwane PTG
East London ELS Port Elizabeth PLZ
George* GRJ Pretoria PRY
Johannesburg JNB Richards Bay RCB
Kimberley* KIM Welkom WEL

*These areas may experience delays due to airline constraints

Any Saturday collections and/or deliveries to or from Outlying Delivery Areas will be done on a drive-away basis. A quotation must be provided prior to any shipment being dispatched to an Outlying Delivery Area. In the event that we receive a shipment from our customers with the instruction to deliver domestically on the Saturday, either on the AWB or verbally when the collection request is placed, the drive away service will be provided and charged for in order to fulfill our service obligation.

Global Product Offering

IP - International Priority

A time definite, express door-to-door delivery service to over 220 countries worldwide.

IE - International Economy

Consignments are delivered between 2 to 5 days after the day of collection, depending on the origin and/or destination. This service is offered to the following destinations only: Botswana, Lesotho, Mozambique, Namibia and Swaziland. Please be advised that this service is subject to customs clearance. A delay of 24 to 48 hours may be experienced for shipments that do not originate from Johannesburg and/or are destined to an outlying area at destination.

IRM - Remail

This bulk mailing service allows for documents, financial reports and a variety of printed matter to be collected, sorted and flown internationally for interjection into the local postal system. Proof of postage is available on request.

IBC - Imports

This is an express door-to-door, customs cleared service from over 220 countries worldwide to South Africa. Price is available on application. Kindly contact your local FedEx Express office or Account Executive for assistance.