Insurance Program and Claim
FedEx Cargo Insurance Program

To learn more about FedEx Cargo Insurance Program please click here
To view the Short-term Insurance Policy Holders Disclosure Notice please click here

Insurance Claim

To make a claim for your insured shipment please follow the steps below:

Insurance Claim : Step 1

Please enter the Waybill Number that you need to lodge a claim for, then click Continue.



It is a policy requirement for the Insured or their Representatives/Agents to give immediate notice to FexEx Express South Africa (Pty) Ltd as soon as you become aware of any loss or even if there is a threat of a potential loss. No claims after 21 days from delivery of shipment will be considered. The completion and submission of this Claim Notification is compulsory.

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