To learn more about FedEx Cargo Insurance Program please click here
To view the Short-term Insurance Policy Holders Disclosure Notice please click here
To make a claim for your insured shipment please follow the steps below:
Please enter the Waybill Number that you need to lodge a claim for, then click Continue.
It is a policy requirement for the Insured or their Representatives/Agents to give immediate notice to FexEx Express South Africa (Pty) Ltd as soon as you become aware of any loss or even
if there is a threat of a potential loss. No claims after 21 days from delivery of shipment will be considered. The completion and submission of this Claim Notification is compulsory.